It’s 2026-2027. You’re working in your ERP system, and an error message pops up. Normally, this is where you’d call IT or open a support ticket. But with how fast AI is moving, those days are disappearing faster than anyone expected.

Now imagine this. Instead of waiting for help, you use an AI built into the system. You share your screen, show it the issue, and it understands what’s happening right away. It even walks you through the fix, step by step. No delays, no emails back and forth. It just works.

You might think this kind of AI is years away, but it’s not. The technology is moving so quickly that by 2026 or 2027, ERP users will be solving most of their own problems with AI. The AI won’t just explain the error. It’ll analyze it, find the root cause, and help you fix it. It’s like having an expert on demand, available every second of the day.

For companies, this is a game changer. They’ll need fewer support roles because the AI can handle almost everything. Only the really complex, unique issues will still need a human.

It’s crazy to think how soon this is coming. A lot of people assume these changes take decades, but the pace is almost hard to believe. Just a few years from now, ERP support will look completely different.

The question is, are we ready for it?